Fire Safety at Barnet House Update 3

New developments

On Thursday 13 September 2018, a Barnet UNISON rep accompanied the Fire Alarm engineer on a comprehensive test of the Alarm points. Barnet UNISON has consistently requested that every single Alarm point be tested since 16 August 2018.

We can report that every Alarm point successfully set off the alarm.

One of the big issues has been the delay time from pressing the Alarm which can be as high as 10 seconds.

It has come to light that this is because the Alarm system works on radio waves. Barnet UNISON view is that there should be no delays once the button is pressed which is why Barnet UNISON want the Fire Alarm system to be hard wired in order to ensure the alarm sounds immediately.

We can report the following actions agreed with Barnet Council and Barnet UNISON:

  1. The London Fire Brigade (LFB) will be invited in to conduct a risk assessment of their own to provide additional assurance. ACTION: by agreed deadline with LFB.
  2. August 18 Fire Risk Assessment Review to be assessed to ensure validity and that actions are in-hand. ACTION: by 22 Sep 18.
  3. Timings for fire alarm technical testing are to be shared with UNISON.
  4. Timings for replacing the 2nd floor call point are to be shared with UNISON as soon as possible close of play 18 Sep 2018.
  5. Second floor call points are to be functionally tested by physically activating, with UNISON in attendance. Completed.
  6. Lift repaired. Complete.
  7. Fire evacuation procedures will be reviewed in collaboration with UNISON: Action: by 1 Oct 18.
  8. Fire Safety Training will be conducted to brief staff on:
  • How the fire alarm system is operated and how it works
  • How the system is tested, including call points and tamper alarms
  • Fire evacuation procedures. ACTION: by 20 Oct 18.

9. Barnet House fire drill is to be conducted once evacuation procedures have been reviewed and additional training conducted. ACTION: by 1 Nov 18.

Please keep a look out for eNEWS and the Barnet UNISON website for details of any further developments here https://www.barnetunison.me.uk/wp/

 

 

 

Fire Safety at Barnet House Update 2

Below is a copy of an email sent to all staff yesterday.

“Wednesday 12 September 2018

Fire alarm test at Barnet House last night          

We are pleased to let you know that the comprehensive fire alarm test we carried out last night at Barnet House has confirmed that the fire alarm system is fully operational. We tested all alarm sounders on every floor, and will continue to carry out these checks on our normal rolling basis.” 

This is Barnet UNISON response to senior management in Barnet Council, Barnet Group and Capita.

Dear John

I do need to address the First Team email which went out to all staff yesterday which stated:

“We are pleased to let you know that the comprehensive fire alarm test we carried out last night at Barnet House has confirmed that the fire alarm system is fully operational. We tested all alarm sounders on every floor, and will continue to carry out these checks on our normal rolling basis.”

I was present for the test on Tuesday evening (8.30 pm). Those present included myself, Helen Davies Barnet UNISON Branch Chair and a custodian and one security guard.

I want to make sure that everyone knows the facts. There was no comprehensive fire alarm test and we did not confirm that the fire alarm system is fully operational. All we were able to do that night was check that when the alarm was triggered that the Klaxons were working. As I said before, I can confirm that all Klaxons on that occasion worked apart from one on the 10th Floor. Since I reported to you yesterday I have not had anyone contact me about which Klaxon. Can someone confirm that the Klaxon has been repaired?

On Tuesday 11 September in the morning some staff evacuated because they heard an alarm and others didn’t hear an alarm.

In conversations and correspondence it is very clear that there is some pretty fundamental issues with the Fire Alarm system. We have heard that testing on some occasions everything is deemed to be fine then we have an incident and it isn’t working.

A comprehensive fire alarm test which will confirm the fire alarm system is fully operational would require that all Fire Alarm points are fully working to be tested. To date this has not been completed. One of our reasonable demands was for a union rep to be present when this is carried out.

Fire Evacuation is worryingly an ongoing issue as this Tuesday has demonstrated. Apart from fixing the Fire Alarm I am proposing Fire Safety training is rolled out to all staff across all services and staff in Barnet House as a matter of urgency.

Finally I want reiterate the four reasonable demands we have made:

  1. A trade union rep accompanies the testing of each Fire Alarm point in Barnet House.
  2. On the second floor the fire alarm removed is replaced as a matter of urgency
  3. The fire alarms which have a ten second delay are replaced with Fire Alarms that go off immediately.
  4. Immediate alternative working arrangements off site set up immediately pending the resolution of the fire alarm system and evacuation plan issues.

I agree that this matter cannot be resolved by an ongoing email chain which is why I am asking to meet with someone who is able to make decisions on Fire Safety as a matter of urgency and not Wait until next Tuesday.

Best wishes

John Burgess

Branch Secretary.

Barnet UNISON

PLEASE NOTE: Barnet UNISON will update our members of any further developments. 

Barnet UNISON: Fire Safety statement Barnet House

Dear Colleague

Following the tragic incident at Barnet House on the 15th of August Barnet UNISON raised our concerns about Fire Safety and Security at the building

These concerns included the failure of the alarm to sound throughout the building, including the area where the fire broke out. We also have concerns about the evacuation.

Since then UNISON members who were working in the building, including the area and adjacent meeting rooms where the fire broke have come to us and reported they did not hear a fire alarm, and the first they knew of the emergency was when they saw smoke and flames.  We reported this to the Council who took two weeks to confirm that one of the alarm points in the area where the fire broke out did not work and that the other had a planned 10 second delay.

On the 31st of August the Council removed the faulty fire alarm point leaving a sole alarm point in the area, citing that this fitted in with regulatory minimum requirements.

On the 31st of August UNISON asked the Council:

  1. While the regulations are that one should have to travel no more than 45 metres to reach a fire alarm point, it would be good practice for this distance to be reduced in the reception area on the second floor as people with limited mobility use the area
  2. Why is there a delay between using the single remaining alarm point in the reception area on the second floor and the sounding of the alarm?
  3. Are there other fire alarm points in Barnet House where there is a delay between operation and sounding?
  4. Will the removed fire alarm point be replaced?
  5. When were the fire alarm points in the reception area on the second floor last tested? The last record of the fire alarm point being tested is dated 16.3.18.
  6. How and how often are the fire points tested?
  7. Have the number of fire points been reduced in Barnet House over the last ten years?

To date there has been no response from the Council.

This morning following the Fire Alarm test at Barnet House the Alarm continued to sound in some parts of the Building. This led to some people evacuating the building at the same time as others were entering.  This situation led to confusion and worry for colleagues particularly for those who witnessed the fire in August. We have reports that staff on the third floor were told to evacuate. There was confusion over evacuations instructions on the walkie talkies and some staff evacuated and others didn’t.

The faulty alarm continued from 10.05 am to 10.37am.

Following this UNISON asked the Council why this happened and for confirmation that the fire alarm system was working.

The Council has not given this confirmation.

We therefore have no trust or confidence in the Fire Safety arrangements at Barnet House.

It is UNISON’s view that until the Council prove that the Fire Alarm can be heard in every part of the building and that every fire alarm in the building works then Barnet House is an unsafe place and people should neither work in it nor visit the site.

Our health and safety demands are as follows:

  1. A trade union rep accompanies the testing of each Fire Alarm point in Barnet House.
  2. On the second floor the fire alarm removed is replaced as a matter of urgency
  3. The fire alarms which have a ten second delay are replaced with Fire Alarms that go off immediately.
  4. Immediate alternative working arrangements off site set up immediately pending the resolution of the fire alarm system and evacuation plan issues.

 

Barnet UNISON has no higher priority than the safety of our members and that of the public whom they serve.

We will update on safety at Barnet House as there are developments.

Please note: 

We have written to John Hooton Chief Executive, Tim Mulvenna Chief Executive Barnet Group, Mark Dally, Partnership Director, Capita.

If you need advice or support please contact the Barnet UNISON office on contactus@barnetunison.org.uk

 

 

 

IMPORTANT: Update for all Capita Barnet UNISON members

Following discussions with the Council as to the process I can confirm the following information.

  1. Staff consultation to commence end of September
  2. Resident consultation to commence end of September
  3. Full business case to be submitted to a Council committee in December 2018.

What are the consulting on?

Barnet Council is now working up a full business case which will look at bring all services back in-house.

The Full business case will address the following options:

  1. Keep all services with Capita
  2. Bring some services back from both contracts with Capita
  3. Bring all services back from Capita

Barnet UNISON is campaigning on behalf of all of our members for Option 3.

Barnet UNISON is holding a number of branch meetings across Barnet house and NLBP. This is opportunity for Capita Barnet UNISON members to seek advice and ask questions.

Wednesday 12 September 12.30pm Committee Room 1, Barnet House

Friday 14 September 1pm Central room, Building 4, NLBP

Thursday 20 September 12.30pm Room G2, Building 2, NLBP

Friday 21 September 12.30pm Committee room 1, Barnet House

Tuesday 25 September 1pm Central room, Building 4, NLBP

Thursday 27 September 12.30pm Committee room 2, Barnet House

If you have any questions or need to speak to someone please contact the Barnet UNISON office on 0208 359 2088 or email contactus@barnetunison.org.uk

John Burgess

Branch Secretary

Barnet UNISON

 

 

Barnet UNISON branch meetings September 2018

Dear Barnet UNISON member

It is important that our members are fully briefed as possible about what is happening in Barnet Council. We have organised a series of 8 branch meetings  throughout the month of September in order to discuss and to take questions.

Here is the agenda for all of the meetings.

  1. Capita contracts
  2. Barnet Council Finances.
  3. Fire Safety.
  4. Move to Colindale.
  5. Sick Pay deductions in Barnet Council
  6. Any other business

Please find time to join one of the meetings to held on:

Wednesday 5 September 12noon Committee Room 2, Barnet House

Thursday 6 September 12.30pm Central Room, Building 4, NLBP

Wednesday 12 September 12.30pm Committee Room 1, Barnet House

Friday 14 September 1pm Central room, Building 4, NLBP

Thursday 20 September 12.30pm Room G2, Building 2, NLBP

Friday 21 September 12.30pm Committee room 1, Barnet House

Tuesday 25 September 1pm Central room, Building 4, NLBP

Thursday 27 September 12.30pm Committee room 2, Barnet House

 

 

 

Incident on the 2nd floor Barnet House

ATTENTION all Barnet UNISON members.

You are probably aware of the incident that occurred on 2nd floor reception on Wednesday 15 August 2018.

If you have anything that you feel you would like to report or discuss in confidence, please come to the UNISON office and speak to our Branch Health & Safety Officer Hugh Jordan Hugh.jordan@barnetunison.org.uk

Barnet UNISON are working with Barnet Group H&S, chiefly Ben Wildman along with Capita H&S and Facilities  to address any failures which may have led to, or exacerbated the incident.

Barnet Homes have put counselling in place for staff who witnessed the incident, but ANY staff who feel they would like to talk to someone, please do not hesitate to contact the UNISON office on the first floor.

The Health & Safety of UNISON members at work is our top priority.

Meanwhile back in the real world #5 : “At last, London Living Wage for Cleaners in Barnet.”

In the midst of all the mass outsourcing over the last decade one group of outsourced Barnet Council workers have not had much coverage.

I speak of the cleaners.

Barnet Council outsourced the Corporate Cleaning Service in 2004.

The Corporate Cleaning service covers most of the main Council office buildings, schools, children centres and Libraries.

It was one of my aims back then to try and get this service back in house or at the very least to ensure the cleaners were paid as a minimum the London Living Wage (LLW).

The Corporate Cleaning Service has changed contractors a number of times since 2004.

It is now delivered by Churchill Service Solutions who are currently only paying £7.83 hour.

Good News.

  • After a number of repeated requests by Barnet UNISON to address about the LLW I can now announce that the Corporate Cleaning contract now includes a clause whereby the winning contractor will now have to pay their cleaners an hourly wage (or equivalent of an hourly wage) equal to the London Living Wage.

The current London Living Wage is £10.20 hour.

This welcome news, whilst we managed to secure the LLW for other outsourced contracts this has been a longstanding fight Barnet UNISON wanted addressing.

The tender process for the Corporate Cleaning contract is currently live and the new contractor announced later this year.

Barnet UNISON welcomes the decision to ensure our cleaners are to be paid the LLW.

 

 

Barnet Homes ASSIST

Image result for barnet group

Barnet Group ASSIST proposals

 

Barnet UNISON is currently in negotiations with The Barnet Group in relation to the recommendations below.

Needless to say, Barnet UNISON is opposed to cuts to this vital front line service and opposed to the night operator service being outsourced.

The proposed recommendation to move to bench marked salaries would have grave implications for ALL Barnet Group staff irrespective of whether they are employed on a traditional Barnet Homes contract, which is protected by the 2006 TUPE agreement from LBB, or, a TBG Flex contract.

If Barnet Group Management continue with the intention to break with the current nationally agreed pay structure in the Barnet Homes and the TBG Flex paystructure, Barnet UNISON will be left with no alternative other than consult with ALL employees that would potentially be effected.

 

The Barnet Homes Board approved the following on Monday 18th June.

 

Recommendation

It is fully acknowledged that Assist is an essential and greatly valued service and the focus will be on how the service is supported to grow. However, the current cost base does not support the services ability to bid for new business and cannot continue to be provided in its existing form if the growth aspirations are to be achieved.

 

The proposed changes are not made to cut costs just to make the numbers balance, but are made to modernise the service. The result of the changes are lower costs as we plan to combine our call centre functions and tender the current night operators service. Jobs will be offered in the call centre where they are available but they will be different.

 

The measures that need to be taken if Assist is to continue to provide an operator and mobile response service to its current customers and to win additional services to support the growth imperative are stated below.

 

There have been 4 different options that have been consulted on with the Assist staff and following feedback the following is recommended.

 

  • The Assist service provides a limited operator service during office hours and buys in the out of hours call monitoring.
  • All Assist daytime operators, mobile response officers, management and admin teams will be matched to the bench marked high rate salaries, aligned to NJC Outer London Spinal points.
  • Enhancements and shift allowances will no longer be paid.
  • 3.3 full time equivalent operator posts (125 hours) will be co-located to work within the contact centre carrying out the same duties as they currently do, during office hours (8am-6pm), this option will add another facet to the Barnet Homes Call Centre further supporting the diversity of work that this service area carries.
  • The current night operators will be consulted with and will either be TUPE’d to the procured provider, be redeployed within The Barnet Group, or be made redundant.
  • Where the impact of the changes to individual’s salaries and contractual obligations are impacted negatively by -10% (gross) or higher they will be offered redeployment or redundancy if a suitable alternative cannot be found.
  • All mobile response officer (MRO) work patterns will be reviewed to ensure that there is full cover for the service and capacity for growth
  • There will be a reduction of one senior post
  • The standby rate will remain at £26.76, this will be cost neutral for the Barnet MRO’s and an increase for the Brent MRO’s
  • Removal of the car allowance with all mileage paid at 60p per mile.

 

FAT CAT PROFITS

 

‘Taxing the Sick’: Barnet Council Sick Pay deductions consultation begins

Barnet UNISON has been formally notified by Barnet Council of it’s intention to consult on whether to impose what we are calling a ‘tax on the sick’. It is important for all Barnet UNISON members that we~ reject the proposal. However, the Council is insistent that it wants to commence consultation before coming to a decision later in the year.

37% of sickness is short term sickness

63% of sickness is long term sickness.

This means that those with serious health conditions such as stress, cancer, strokes etc are being targeted by our Council as their time off work is contributing to the high sickness levels.

It is Barnet UNISON’s view that this is both discriminatory and unacceptable.

Furthermore we have serious concerns about the process for staff with long term health conditions to be able to access ill health retirement options. Before Capita took over this service we had hardly any complaints about the occupational health service provided by a local GP based in Barnet. Now it is a private company and is causing widespread problems across all in-house services. It is important that for those trying to come to terms with long term health issues that they should be treated with dignity and respect. They do not need ongoing delays to a process which is not complicated. In our view a new local occupational health provider should be given a contract to see how they impact on the length of delays for those off sick still waiting for a decision.

As part of this consultation we have asked for a breakdown of the types of medical conditions for both short and long term sickness reporting.

We have also requested for a breakdown of return to work meetings as we are hearing across some services they are either not happening or sporadically. It is important that when someone is off sick that they have their one to one meeting.

We are also asking for a breakdown of sickness meetings in order to understand how frequent they are taking place across the services.

It’s important that staff understand that the Council has a duty of care towards their staff. If someone is off sick it is critical that the Council has used meetings with staff to understand why someone is off sick.

What happens next?

We will continue to update our members on the consultation and towards the end we will conduct an indicative strike ballot as we believe that this proposal to ‘tax the sick’ must be dropped. We need to hear directly from our members as to what they think of this proposal. Keep a lookout for our weekly eNEWS and any email/text messages from our branch office.

Barnet UNISON has produced a number of flyers which members can download or share with work colleagues here

2018.07.16. SICK PAY leaflet v1

2018.07.16. SICK PAY leaflet v2

2018.07.16. SICK PAY leaflet v3

2018.07.16. SICK PAY leaflet v4

If you have any questions please contact the Barnet UNISON office on 0208 359 2088 or email contactus@barnetunison.org.uk

How can Barnet Council even think of allowing Capita to run our IT services after this?

“The council went live with a new adult social care case management system (Mosaic) in April 2017. The implementation has involved significant issues which have critically affected the system’s performance.

Improvements have been made to the system since go-live but there are still significant issues. These have an impact on financial monitoring, performance reporting and operational effectiveness, including the ability to efficiently bill clients and pay invoices.

Mitigations are in place to manage the risks and issues.

Resolving these problems has had both operational and commercial consequences. It is proposed that an audit lessons learned exercise is now undertaken and the findings are reported to Audit Committee. The commercial teams of the council and Capita have agreed to the principle that the most effective way to deliver a fit for purpose system is for the council to engage with an alternative provider to undertake the rest of the required implementation work. This paper seeks authorisation to procure a new delivery partner to complete the delivery of a fit for purpose case management system for adult social care in Barnet, and the allocation of a capital budget to enable the procurement to commence, whilst the process to agree commercial liability with Capita concludes.”

“That the Policy and Resources Committee approves a procurement exercise to the

value of up to £3m.”

Read on

“If the Committee approves the recommendations in this paper, the following

activity will be undertaken to implement the decision:

A written agreement between Capita and the council will be drawn up to agree how the council and Capita will engage with a new third-party provider to successfully deliver the Mosaic system implementation, while the Capita team withdraw from the delivery of the programme;

A specification will be finalised and a procurement will be undertaken to award a contract to a new provider; and

The activity which will follow will be mobilisation of a new third-party provider and a period of handover between Capita and new third-party provider.”

Serious questions must be asked for example

“Who pays for the procurement and the new contract and wasted officer hours securing a new service provider?

“How can Barnet Council continue to support Option 2 which seeks to keep Capita delivering IT services?

Read full report of the failure here http://barnet.moderngov.co.uk/documents/s47255/Case%20Management%20System.pdf

 

 

 

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