Call out in solidarity for local democracy in Barnet 30 July 2019

On Tuesday 30 July 2019, 7pm in Hendon Town Hall, Barnet Council will vote on a proposal that in will restrict Barnet residents’ ability to ask questions and speak at future Council Committee meetings.

The London Borough of Barnet has a wealth of community activism which includes Barnet Bloggers (Mr Reasonable, Mrs Angry, Mr Mustard and Barnet Eye) and Barnet Alliance for Public Services (BAPS) to name just a few.

Their contributions over the last decade have largely been supportive of the services our members provide.

However, their contribution to future committees will virtually cease if the proposed rule change is passed at Full Council on 30 July 2019.

Barnet residents have responded by setting up a petition entitled “Stop Barnet Council From Gagging Residents”

You and read and sign in solidarity by clicking on this link here

https://t.co/P7sb0e3KNU?amp=1

Barnet UNISON is asking members to show solidarity by joining Barnet residents on Tuesday 30 July outside Hendon Town Hall from 6 pm onwards.

Another Capita Failure in Barnet, Payroll this time…………

 

Late Friday afternoon 27 April 2019 Barnet UNISON were contacted to say that Barnet Council staff who had previously opted out of the Council Pension scheme had been enrolled back in.

Whilst Barnet UNISON supports and encourages members to join the Council scheme, workers do have the lawful right to opt out.

Barnet Council must obey the law and in this case this means they must auto enrol workers into the Council Pension Scheme. However, they must give notice to the worker and advise them of their right to opt out.

This did not happen.

What happened?

  1. Members on the Audit Committee were told that Capita Payroll only found out at the last minute (Friday 26 April 2019) that an auto enrolment programme had been set up to auto enrol those workers who had previously opted out of the Council Pension scheme.
  2. Members on the Audit Committee were told that 170 workers were auto enrolled into the Council Pensions Scheme which meant they had pay deducted from their wages.
  3. Members on the Audit Committee were told that although the workers had pay deducted they had not been auto enrolled.
  4. If this is true, it must follow that Capita’s auto enrolment procedure failed. Auto enrolment is directed by legislation. Barnet Council must auto enrol staff every three years, unless staff sign a form to opt out. This incident has exposed another Capita system failure which needs to be addressed immediately.
  5. Members on the Audit Committee were told that the workers contributions which had been deducted would be paid back to the 170 workers on Friday 3 May 2019.
  6. Members on the Audit Committee were not told if employer contributions were paid and if so where did the money go. However, if the employer contributions were not paid, why not? Is this another system failure?

Further Questions

  • Have Capita Payroll in Carlisle auto enrolled Barnet Council school staff?
  • If not, why not, as they are the same employer?
  • Why were Councillors auto enrolled by Capita as Councillors have not been eligible to join since 2014?

Barnet UNISON comment:

You really have to be in a Council meeting to believe what happens. Year after year different Capita managers roll up to give excuses and make promises that the latest service improvement plan will improve the services.

What is unbelievable is that Councillors are still accepting this serial offending.

All the while Capita are raking in the millions from Barnet Council.

We are in Year Six of a Ten Year contract and the two Capita contracts have cost £145 million pound more than they were originally contracted to be paid.

 

BREAKING NEWS… Barnet says Goodbye to Fremantle

Barnet UNISON has just been informed that the Fremantle Trust is to enter into TUPE consultations to hand over the running of its care homes: Meadowside, Apthorp Lodge and Dellfield Court to Your Choice Barnet.

We welcome this transfer as a positive step in the right direction. Your Choice Barnet is 100% owned by the Council which places the running of the homes under greater local accountability. We will do all we can to continue to represent our members who have consistently done their best to deliver support to vulnerable residents, often under difficult circumstances.

We believe there are now real opportunities to address the concerns of staff and residents in a positive and constructive way and look forward to working with Your Choice Barnet to achieve this.

The transfer of staff and services is planned to take place at the beginning of July 2019.

Barnet UNISON has already approached Your Choice Barnet in preparation for formal TUPE transfer meetings which will be looking to take place shortly.

Any members who have any questions please contact the Barnet UNISON branch on 0208 359 2088 or email contactus@barnetunison.org.uk

End.

 

BREAKINGNEWS: No cuts to services for War Memorials and Church yards in Barnet

Barnet UNISON announced last week that our members in Grounds Maintenance had been told they would no longer providing services to a number of War Memorials and Churchyards in Barnet.

See here https://www.barnetunison.me.uk/wp/2019/03/28/breakingnews-grounds-maintenance-for-barnet-war-memorials-and-closed-churchyards-ends-1-april-2019/

Once the story broke it seems there has been a ‘change of heart’.

Today, Barnet UNISON have had confirmation that normal services will resume for all of 2019/20.

A big thank you to all who publicly spoke out against the cut it appears to have been helpful.

To those who believe this story was untrue, be careful. Barnet UNISON had very concrete evidence of the cessation of the services.

 

 

Press Release: Barnet UNISON respond to “Worse Choices for People with Disabilities”

Press Release: Barnet UNISON respond to “Worse Choices for People with Disabilities”

https://bit.ly/2FOn6pr

Look at the line E6 on this chart and you may start to understand why disabled activists are going to get extremely angry. Barnet UNISON will support community activists and workers fighting to keep the standards high for people with disabilities.

The struggle and fight for disabled people has always been about “How I can keep in control of my life?”

For a number of years local authorities, including Barnet, have been trying to get people with disabilities out of residential care homes and into a variety of supported living settings. Along the way there have been a number of arguments about whether this is a cost saving exercise (it was always approved if it did save costs) and about whether the quality of support could match that in residential care homes.

Residential care homes always struggled to match their residents’ aspirations to live a “normal life” – to make the kind of choices most of us take for granted, such as when to pop out for a social visit. They now often struggle to match the aspiration of providing quality basic care.

This is the background against which Barnet and other local authorities are looking to save money again, but this time by seeing who they can “persuade” or “encourage” to move into a residential care home. Whichever way it’s looked at, this is about cutting costs and forcing people with disabilities to manage with less, which will limit their aspirations in a way which is wholly unacceptable for the rest of the population.

If there is money to keep ploughing into the pockets of Capita, to keep an extensive and expensive senior officer group running, then there has to be money available to continue offering residents of Barnet a degree of choice and control over how they are supported.

Remember – people with disabilities are any one of us. Most disabled people were not born so, they acquired their disability in later years. What would we choose for ourselves or our parents or our children? This is why we will show solidarity with those campaigning for quality services and defend those providing quality services.

“When I saw the headlines my heart sank. Comrades started contacting me on social media to get our reaction to the very scary proposal outline in the Budget Cuts report which was agreed at Barnet Council meeting on 5 March 2019. I am not surprised this attack on people with disabilities is a direct consequence of the decision of the Council to keep funding the two big Capita contracts. Barnet was contracted to pay Capita £252.2 million by this time however with all the extras they have in fact paid Capita £386.71 that is an extra £134.17 million of taxpayers money. Our branch will be doing our utmost to work with our community to ensure no one is forced into residential care it’s the least we can do. John Burgess, Barnet UNISON Branch Secretary, Barnet UNISON.

End.

Notes to Editors

Contact details: John Burgess Barnet UNISON on or 020 8359 2088 or email: john.burgess@barnetunison.org.uk

Background:

Concerns over Barnet Council’s social care plans

https://www.thisislocallondon.co.uk/news/17534511.concerns-over-barnet-councils-social-care-plans/

Tory council set to force disabled people into residential care to cut costs

https://www.disabilitynewsservice.com/tory-council-set-to-force-disabled-people-into-residential-care-to-cut-costs/

Bring back Barnet Pension service in-house now

The following email was sent to all Barnet Councillors:

Dear Councillors

I am writing to all of you on behalf of all of my members who are part of the Local Government Pension Scheme (LGPS).

I am writing to all of you for help.

The latest debacle with the failing Pension Administration run by Capita should have been the final straw.

The failings have been well documented in Barnet Council Committee meetings over the last four years. The problems are not going away. Some do then others rear their head.

The service is out of control.

Have you not noticed a pattern?

Capita are always contrite and happy to agree to action plan after action plan.

But year on year, another damning report or comment emerges from either internal or external audit and now the risk to the Triannual Valuation of our Pension Scheme.

The Chair of the Local Pensions Board has gone on record in their Committee meeting and recently at the Pension Fund Committee on 25 March 2019 to say the Pensions Administration service is “appalling”.

Now the Actuaries have joined the ever growing numbers of concerned people who are warning Barnet Council of the serious risks of a failing Pension Administration service.

The Actuaries warned the Council three years ago.

Yet here on the eve of the deadline for the Pensions Regulator (31 March 2019) the serious critically flawed pension data issue has not gone away.

I have listened to the recent Pension Fund Committee (26 March 2019). I did appear to me that the scale of the risk was reflected in the discussions.

I note with concern a quote below from Dan Taylor, director at third-party administrator Trafalgar House.

 “The more poor data you have, the bigger that assumption gets, and the further away you get from the actual known liability position, which could involve employers, sponsors paying more than they have to”

Barnet Council has recently agreed at the Budget Council meeting on 5 March 2019, a Five Year Budget cuts programme, looking to make £70 million of cuts by 2024.

I find it inconceivable that Councillors would not be concerned that as a result of serious failing Pension Administration the Council and other employers would have to contribute more money to the LGPS.

Money that should be spend on vital public services.

Barnet UNISON has over the past five years dealt with some of the following issues impacting directly on our members

  • 2015 Annual Benefit Statements not sent to all by statutory deadline
  • 2016 Annual Benefit Statements not sent to all by statutory deadline
  • 2015 Annual Benefit Statements not all correct – CARE benefit incorrectly based on taxable pay rather than pensionable pay
  • 2016 Annual Benefit Statements not all correct – CARE benefit incorrectly based on taxable pay rather than pensionable pay
  • 2017 Annual Benefit Statements not all accurate – missing previous LGPS membership, more than one statement, CARE benefit based on part pensionable pay
  • Barnet Pension communicated on another local authority’s letterhead showing two different e-mail addresses for communication with them
  • Insufficient details provided for pension calculations to check accuracy

Yet our active members are still experiencing problems.

I am sure all Councillors will have a work or private Pension.

You will all expect that when it is your time to take your pension it should be a stress free experience.

I have to say that is not the experience in Barnet.

The ongoing issues mean that until our members have had their Pension checked by UNISON and it is paid correctly into their bank the stress levels for those retiring are extraordinary high.

Contrary to some comments I have heard councillors make at Committee, we simply did not have these problems with the in-house Pension Administration Team. It is a matter of fact not opinion.

I know many believe that Barnet Council will not end this contract because it would be seen as a major climb down and an admission that the One Barnet Programme has failed.

That is possibly true. However I know there are still quite a few Councillors who were deeply involved in the One Barnet programme. Whilst I and my union disagreed with Barnet Council on One Barnet I do not believe that those voting for One Barnet would have envisaged this happening to the Pension Administration service.

But is has happened.

No amount of action plans will restore the service to the level of excellence it was operating before it was privatised in 2013.

Finally, I am not allowed to address most of the Committees but if I did I would ask Barnet Council “Why are you defending the indefensible?”. Barnet Council needs to instruct senior officers to terminate the Capita contract for Pension Administration and begin the process of bringing the service back in-house before there is further damage to the service and the reputation of the Council.

Background:

  1. Ongoing data problems spark valuation concerns at Barnet http://www.pensions-expert.com/DB-Derisking/Ongoing-data-problems-spark-valuation-concerns-at-Barnet
  2. Barnet in TPR breach as Capita misses payments http://www.pensions-expert.com/DB-Derisking/Barnet-in-TPR-breach-as-Capita-misses-payments
  3. Barnet grapples with data difficulties http://www.pensions-expert.com/DB-Derisking/Barnet-grapples-with-data-difficulties
  4. Regulator fines Barnet over pension failings https://www.ftadviser.com/pensions/2017/07/27/regulator-fines-barnet-over-pension-failings/

Best wishes

John Burgess

Branch Secretary.

Barnet UNISON

0208 359 2088

www.barnetunison.me.uk

BREAKINGNEWS: Grounds Maintenance for Barnet War Memorials and Closed Churchyards ends 1 April 2019

No, this is not an April Fools joke it is for real.

Barnet UNISON have been informed that our members who work for Grounds Maintenance have been told as from Monday 1 April that they will no longer providing the following services for Barnet War Memorials and Closed Churchyards

  • Weed spraying
  • Shrub Prune
  • Remembrance Sunday works
  • Grass Cutting
  • Hedge Cutting
  • Planting Weeding and maintaining annual bedding

To the best of our knowledge this decision has not been subject to any public consultation the sites affected are as follows.

  1. Bells Hill Burial Ground
  2. Christ Church yard , St Albans road
  3. East Barnet Village War Memorial
  4. Golders Green War Memorial
  5. Holy Trinity Church yard
  6. Ridgeway War Memorial
  7. St James’ Church yard
  8. St Marchs Church
  9. ST Mary’s Church Green
  10. St Marys Church Yard /Church End.
  11. John the Baptist C.O.E
  12. Station Road War Memorial

At the time of this post Barnet UNISON has asked the following:

  • Which Council department proposed the termination of the services?
  • When did the public consultation take place for this proposal?
  • Where was this saving identified in the recently agreed Councils Medium Term Financial Strategy 5 March 2019?
  • Are there any Health and Safety risks as a result of the termination of this service?

Barnet House: East of Borough Hub?

 

Barnet UNISON wrote to the Council last year asking if there was a possibility that part of Barnet House could be an East of Borough Hub for staff and residents.

We set out details in our post below. https://www.barnetunison.me.uk/wp/2018/11/02/barnet-house-hub-proposal-barnet-unison/

Our proposal was not accepted.

However on reading the responses to Mr Reasonable questions at Financial Performance and Contracts Committee, Monday 11th March, 2019 7.00 pm

(Source: https://barnet.moderngov.co.uk/documents/s51645/FPC%20-%20Public%20Questions%20and%20Comments%20-%2011%20March%202019.pdf )

Barnet UNISON believes that the proposal could have some legs and here is why.

Mr Reasonable aka John Dix asks the following question:

“After June 2020 where will the family services be located in the East of the Borough and what reassurances can you give that funding for a permanent East Hub will be allocated?”

Council response:

“The provisional plan is for a Family Friendly Hub to be created in the East Barnet Library, once the partnership library moves to the New Barnet Leisure Centre in the Summer. The allocation of funding and confirmation that East Barnet Library is a viable solution is subject to a successful capital bid and supporting business case, which is currently being developed.”

Mr Reasonable aka John Dix asks the following question:

“Given that last week I was told that an exit from the Barnet House lease had not yet been agreed, why wasn’t this identified as a risk in the report at section 1.16.7 and what is the scale of the financial risk – i.e. how many months will we have to keep paying rent for Barnet House once it has been vacate?”

Council response:

“The business case for the move to Colindale assumes that LBB will continue to pay for the Barnet House lease all the way through until the end of that lease in 2032. This is because there are no breaks in the lease so surrendering the agreement is subject to negotiations with the landlord, which are by no means guaranteed to be successful. Nevertheless, reducing running costs and / or sub-letting the building is expected to result in significant savings.”

Barnet UNISON response:

In light of the recent news the Council has budgeted to continue to pay the lease (£750k a year) until 2032 which we estimate is around £9.750,000, Barnet UNISON has written to the Chief Executive to ask if the Council will consider leasing part of Barnet House for an East of Borough Hub.

Watch this space.

 

Barnet Council: Bring Apthorp Lodge back in-house now!

Barnet UNISON is shocked and saddened by the CQC report which details poor staffing levels resulting in poor staff morale and unsafe working practices at Apthorp Lodge. We have already recommenced asking for Apthorp Lodge to be brought back under direct Barnet Council management. We believe this is the safest way forward for all residents and would be of immense benefit to the staff. Care workers do not go to work wanting to do a bad job. They deserve to know that they are working for an employer which manages them well and fairly and which enables them to be the best they can be.

The CQC report is critical of the actions of staff but highlights how poor the staffing ratios are, how little training has been given and how necessary information for staff to carry out their role is either not present or is inadequate. It also highlights positive interactions observed with staff. It is particularly critical of the leadership of Apthorp Lodge although it acknowledges the current manager had only been in place a few weeks before the inspection took place.

https://www.cqc.org.uk/sites/default/files/new_reports/INS2-4699435949.pdf

“The ‘effective’ audit identified gaps in care plans and a need for greater personalisation. However, the actions required did not have a timescale for completion and had not been delegated to a named member of staff. The actions had not been completed effectively by the time of our inspection in December 2018 despite some of them being recorded as requiring “immediate” action.”

“While people’s routines were described, their preferences were not consistently recorded.”

“The impact of the staffing levels described in the safe domain had a significant impact on people’s dignity. For example, we observed two people, on separate occasions, had soiled themselves and were walking through communal areas of the flats.”

“Three different staff members spoke to them briefly asking them to eat as they passed through the lounge but none of them sat with the person. The person’s meal was removed without them eating a bite.”

“Staff described how they supported the person when distressed, but there was no written guidance which mean new staff, or staff who knew the person less well did not have information about the impact of their health condition on their care needs.”

“Staff had not received the training they needed to perform their roles.”

“We reviewed the rotas for the service and these showed there were not always enough staff deployed to meet people’s needs”

“we saw a care worker gave one person a tablet then walked away before checking the person had actually swallowed their medicine. There was no information to inform this care worker about how to support this person to take their medicines properly.”

“The flooring in some bathrooms was damaged meaning that they could not be effectively cleaned and posed an infection control risk. Where they were not damaged the floors were dirty and water stained.”

The effect on the residents is extremely damaging. Yet if Apthorp Lodge is closed and the residents have to move to another placement, this will prove fatal for many residents as studies show 37% of residents forced to move die within 1 year of that move. Furthermore the distress caused by the move means that their last months and weeks are deeply traumatic.

We believe this is unnecessary and Barnet Council should act to take back control of Apthorp Lodge in order to safeguard the residents there and provide good support and leadership to the staff so that they can do the job to the best of their ability.

Notes to Editors:  

Barnet UNISON submits London Living Wage proposal to Fremantle Trust

https://www.barnetunison.me.uk/wp/2014/01/27/barnet-unison-submits-london-living-wage-proposal-to-fremantle-trust/

“Is ‘Low pay, poor terms & conditions’ good for social care services in Barnet?”

https://www.barnetunison.me.uk/wp/2014/01/27/%E2%80%9Cis-%E2%80%98low-pay-poor-terms-conditions%E2%80%99-good-for-social-care-services-in-barnet%E2%80%9D/

Fremantle Trust propose big cuts to pay for care workers

https://www.barnetunison.me.uk/wp/2014/01/27/fremantle-trust-propose-big-cuts-to-pay-for-care-workers/

Fremantle care workers campaign – relaunch 7 August 2008

https://www.barnetunison.me.uk/wp/2008/08/04/fremantle-care-workers-campaign-relaunch-7-august-2008/

 

 

 

 

Barnet UNISON sends Capita Briefing Number 4 to all Barnet Councillors

Dear Councillor

Please find attached Barnet UNISON Briefing Number 4 which provides an insight into a number of decisions made by Southampton Council at the following Cabinet Committee meetings on Tuesday, 18th September, 2018 https://www.southampton.gov.uk/modernGov/ieListDocuments.aspx?CId=126&MId=3826&Ver=4 and Tuesday, 16th October, 2018 and the ongoing risks of a 18 month review of both Capita contracts.

Best wishes

John Burgess

Branch Secretary.

Barnet UNISON

0208 359 2088

www.barnetunison.me.uk

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View Briefing Number 4 by click link Briefing Number 4 – Southampton and
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