“Hospitals accuse Capita of failings.”
“Hospitals accuse Capita of failings.”
Some of the failings are reported as:
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M overpaying staff, with trusts having problems recovering the monies paid out;
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M breaching data protection by sending staff personal details to other employees;
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M paying someone due to start work two months’ salary, despite their dropping out of the recruitment process;
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M delays in pre- employment checks, leading to highly valuable candidates withdrawing their application for a job;
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M losing sensitive and confidential information
“The audit report was said to contain a “damning assessment of Capita’s performance of the contract” with failings in a number of areas.”